If you live locally or are visiting Cornwall, why not stop in and visit us at our factory shop?
Located at our head office and warehouse with parking, we stock the full current season collection, as well as a selection of seconds and ends of lines at reduced prices. We have a fitting room for you to try on items and our friendly team is on hand to help you with any fit or colour selections to ensure you leave a happy customer!
Come In To See Us
Celtic & Co., Unit B, Treloggan, Newquay, Cornwall TR7 2SX
If you are coming to our shop for particular items it’s best to ring us first on 0333 400 0044 so that we can ensure they are in stock and waiting for you.
Returns & Exchanges
Please do bring your returns to our shop if you would prefer. We can process them and return them directly to our warehouse, or if you would like to exchange an item, we can easily pull stock out for you to see and try on, but please phone us first to ensure the items you want are in stock.
Please note that refunds can only be processed to the original purchaser's card.
Items purchased in our Factory Shop are non- refundable if purchased from our discontinued, sample or seconds lines, however we will happily exchange them for gift vouchers up to 14 days from the purchase date, should you be unsatisfied with your purchase for any reason other than that stated on the sale ticket i.e the reason why it is for sale at a reduced price. The products must be returned unused and have their swing tags and washing instructions (if applicable) intact.
Full Price Items:
For items purchased in our Factory Shop that are from our current product lines, the standard returns policy applies:
Here at Celtic & Co. we want you to be completely satisfied with your purchase. If you’re not happy with your product for any reason, it can be returned for a refund or an exchange.
You have up to 30 days after purchase to return your full price products, however we insist that the products must be returned unused and have their swing tags and washing instructions intact.
Discounts & Promotions
If you are returning goods that you bought using a discount or promotion offer, we will adjust the refund accordingly if you fall below the discount/offer threshold, as that discount or promotion offer will no longer apply. All items must be returned unused and have their swing tags and washing instructions intact.
This does not affect your statutory rights as a consumer.