right-chevron left-chevron down-chevron up-chevron add phone heart-outline favorite-heart-button facebook twitter pinterest left-arrow search shopping-bag shopping-basket play-button user

Our Vacancies

Vacancies at Celtic & Co.

At Celtic & Co. we believe clothes are more than just fashion and this belief is applied to our team. Staff are much more than just a resource.

We are an informal brand that takes inspiration from our beautiful Cornish location; its colours, patterns and textures. We are passionate about quality, attention to detail and in providing the best products and services to our customers through direct selling channels.

You can find out more about us  here. We are based in Newquay, Cornwall where our Factory, Warehouse and Offices are centralised.

Current Vacancies

Production Manager

Customers Services - Temporary Roles

PR - Manager

PR & Marketing Assistant


Factory:

Celtic EU Logo Production Manager

Celtic & Co. is an award-winning sustainable, circular fashion brand. We are a manufacturer, supplier and international retailer of luxurious natural fibre clothing, footwear and home wares.

We are recruiting a full time Production Manager to join our manufacturing team, producing sheepskin and leather footwear and accessories in our Cornish factory.

Our Production Manager will oversee the entire factory function, leading and motivating the manufacturing team to deliver on time and budget and to the highest quality and safety standards.

Quality and service are core values to Celtic. You will focus on these ensuring your team understands the requirements and has sufficient support, training and development to meet these high expectations.

Key responsibilities and accountabilities:

  • Management of factory team
    • Build and develop a strong leadership team, providing direction and support to all factory personnel
    • Effectively manage the team through a variety of approaches and techniques to achieve best performance
    • Manage recruitment, selection, and oversee training
    • Ensure that health and safety training is undertaken, and guidelines are followed
    • Handle departmental discipline and grievance, with support from senior team
  • Work with the product design and development team from prototype to manufacture
    • Ensure compliance with critical path and margin targets
    • Meet design, fit, labelling and quality requirements
  • Oversee and deliver the full manufacturing process, from labour, material and machinery planning, to work in progress, final QC and packing
    • Maintain WIP, Raw Material Stock and Throughput values to agreed targets
  • Regularly review processes to ensure efficient and effective operation
    • Maximise productivity, minimise waste/rework.
    • Ensure labour levels and manufacturing output are in line with company financial requirements
  • Regularly review materials and components to ensure best quality and price is achieved.
    • Nurture relationships with key suppliers

Work with the senior management team to develop and achieve long term strategy

Requirements for the role:

  • Proven experience as Assistant Manager or Manager in a production environment preferably in clothing or footwear business
  • Customer focussed
  • Operational and commercial acumen at management level
  • Strong leadership skills
  • Excellent communication skills
  • Reliability, tolerance and determination
  • IT literate – Good MS Excel user

Salary £32,000 to £37,000 commensurate with experience

This role is part funded for twelve months by the England European Regional Development Fund as part of the European Structural and Investment Funds Growth Programme 2014-2020. This includes coaching support from OIS for twelve months to ensure that the objectives as per the growth plan are delivered for the business.

Call Centre:

Customer Services - Temporary

Celtic & Co. are a luxury fashion brand selling beautiful natural fibre clothing, footwear and homewares in the UK and to a growing International customer base. Our heritage and expertise is in crafting sheepskin, we’ve been making sheepskin slippers, boots and accessories in Cornwall since 1990. We are becoming renowned for our sheepskin outerwear and knitwear collections – a best kept secret for discerning customers who are looking for something different to the high street. Our biggest appeal is that we are a truly sustainable fashion brand only ever using sustainable, natural fibres for all our pieces. We support British industry too with over 75% of our suppliers based in Great Britain.

Here in our customer the Customer Service & Sales Department we work hard to create a great working atmosphere. We’re looking for a team player who is passionate about product knowledge, sustainability & excellent customer care. As a team we work to ensure a speedy response rate to all customer’s queries received, upholding a high standard of customer service at all times. Initially this will focus on handling inbound sales & customer service calls, and will further encompass a speedy and professional response to emails received, in accordance with individual training plan.

Key accountabilities and responsibilities include: -

Act as the first point of contact for customers, clients and partner organisations, communicating effectively and efficiently with customers and colleagues in a professional, courteous and timely manner.

Answer a high volume of calls and maintain a rapid response rate to agreed standards striving for high order value through link selling and customer rapport building, remaining calm and providing a professional response at all times.

Professionally respond to sales and customer queries using a problem solving approach to find solutions for customers, elevating complaints and queries where outside of your experience or control to a Customer Service Advisor, Team Leader or Manager, as necessary.

After successful completion of training period, respond to written communications allocated by the Manager, in accordance with departmental standards and targets, ensuring accurate information is provided and spelling & grammar is correct.

Process orders and catalogue requests placed by telephone, email or post in a timely and accurate manner

Update and maintain customer records accurately and promptly, adhering to Legislative and company Acts and policies governing confidentiality and data storage.

Utilise those company tools available to you to ensure a high standard of customer service is achieved at all times, this includes the completion of any in-house training to the required standard as requested by the team Assistant Manager.

Carry out any general office and administrative tasks as requested by the team Assistant Manager using a range of software packages such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents, and maintain presentations, spreadsheets and databases.

Maintain regular, consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures

Establish and maintain effective working relationships with co-workers, supervisors, and all company partners, assisting with other company departments as priorities allow which may require the completion of tasks at your usual place of work or require a temporary change in location.

Maintain a clean & safe working environment by: keeping the office area free form clutter & waste; ensuring all waste is kept to a minimum & where possible rubbish is recycled using all the appropriate bins

Job Type: Temporary

Require Experience:

  • IT: 3 years
  • Customer Service: at least 1 year

Email: info@celticandco.com



Marketing:

PR Manager

Salary - £30k+ depending on experience.

Celtic & Co. are a luxury fashion brand selling beautiful natural fibre clothing, footwear and homewares in the UK and to a growing International customer base. Our heritage and expertise is in crafting sheepskin, we’ve been making sheepskin slippers, boots and accessories in Cornwall since 1990. We are becoming renowned for our sheepskin outerwear and knitwear collections – a best kept secret for discerning customers who are looking for something different to the high street. Our biggest appeal is that we are a truly sustainable fashion brand only ever using sustainable, natural fibres for all our pieces. We support British industry too with over 75% of our suppliers based in Great Britain.

We have an amazing story to tell – and we are looking for a talented PR Manager to help us do it.

You will create, plan and execute a UK and US PR strategy; promoting collection launches, our sustainability ethos, awards, events and activities to the media, general public and external audiences. You should already have an impressive media contact list and relationships with key journalists in order to gain coverage and cut through in national and regional press and fashion and industry magazines.

Your responsibilities will include:

  • Create, plan and execute a UK and US PR strategy
  • Develop seasonal PR objectives and implementation plans
  • Develop creative ways to tell our story in press releases with content that will inspire and inform journalists about the company with particular focus on raising awareness and understanding of our sustainable ethos
  • Compile written responses for features and news stories
  • Work closely with the buying and merchandising teams across all product categories to ensure that all product stories are communicated
  • Strategise and manage event production for consumer, trade and press opportunities – particularly to support our 30th Birthday in 2020.
  • Arrange and host press appointments with key senior editors (desk side and run through of collections as well as breakfast meetings, afternoon teas and dinners with fashion teams)
  • Clearly demonstrate improved ROI in regards to all PR initiatives
  • Own all media relations and continue to develop and maintain relationships with key journalists and the media in the UK and US.
  • Develop and nurture relationships with celebrities and agents (Gifting)
  • Successfully plan PR activity within budget
  • Analyse and review all PR campaigns producing monthly reports to maximise commercial results and performance
  • Manage all representation of the brand
  • Support the Ecommerce Manager with the strategy and implementation of our Social Media strategy

Required experience:

  • Proven experience, 6+ years and currently operating in a senior position within the luxury fashion industry with a track record of driving targeted results through PR
  • An established network of relevant media contacts and key journalists in the UK and preferably in the US
  • Strong understanding of what fashion and trade journalists are looking for in order to gain media coverage
  • Experience of working to tight deadlines in a fast-paced company
  • An understanding of social media platforms and the current influencer landscape would be desirable
  • Exceptional writing and editing skills
  • Event planning experience

Qualities we are looking for:

  • A genuine interest in sustainable, luxury fashion. Always up to date on the latest industry sector advancements.
  • Excellent organisational skills and ability to multi-task and manage multiple projects. You are methodical and efficient, with a good dose of common sense
  • Ability to think of creative solutions to deliver commercial goals
  • Discreet, professional and well spoken, with excellent communication and networking skills
  • Strong presentation & superb writing skills
  • Able to identify communication opportunities across multiple media platforms
  • Able to deal effectively with pressure and setbacks, maintain focus and remain resilient and dynamic
  • Flexibility to adapt to changing priorities
  • Must be a strong team player

Email: info@celticandco.com


PR and Marketing Assistant

Salary – up to £20k depending on experience.

Celtic & Co. are a luxury fashion brand selling beautiful natural fibre clothing, footwear and homewares in the UK and to a growing International customer base. Our heritage and expertise is in crafting sheepskin, we’ve been making sheepskin slippers, boots and accessories in Cornwall since 1990. We are becoming renowned for our sheepskin outerwear and knitwear collections – a best kept secret for discerning customers who are looking for something different to the high street. Our biggest appeal is that we are a truly sustainable fashion brand only ever using sustainable, natural fibres for all our pieces. We support British industry too with over 75% of our suppliers based in Great Britain.

We have an amazing story to tell – and we are looking for a talented PR and Marketing Assistant to help us do it.

You will support the marketing team by writing and scheduling press releases as well as writing inspiring web and social content. You will deal with all press enquiries, fulfilling call-ins and managing a gifting budget. You will be expected to help organise and attend press, trade and customer events. This is an exciting marketing role for someone starting out on their career that is motivated by working on a broad range of projects.

Your responsibilities will include:

  • Writing and scheduling press releases for national and regional press and fashion and industry magazines. Developing creative ways to tell our story with content that will inspire and inform journalists about the company with particular focus on raising awareness and understanding of our sustainable ethos.
  • Work with the Ecommerce team to create engaging content for the website and social media platforms
  • Support in the organisation of and attend consumer, trade and press events – particularly to support our 30th Birthday in 2020.
  • Fulfilling all press and celebrity call-ins – being the key contact for all journalists requests
  • Update the contact databases on a regular basis
  • Managing all press cuttings in terms of collation, presentation and distribution internally
  • Managing a gifting budget
  • Managing all internal communications of events and activities
  • Work with an external PR Agency to:
    • Develop and maintain relationships with key journalists and the media in the UK and US – with particular focus on our 30th year celebrations
  • Organise and manage photographic and brand asset library
  • Support the team as required to fulfil catalogue and digital marketing campaigns

Required experience or skills:

  • Relevant degree and ideally at least one year’s experience within a marketing role.
  • Excellent copywriting capability for developing press releases and creative content.
  • A business understanding of social media platforms
  • Proficient in Microsoft Office

Qualities we are looking for:

  • An interest in sustainable, luxury fashion. Keeping up to date on the latest industry sector advancements.
  • Highly organised and able to multi-task
  • Excellent writing and communication skills
  • Flexibility to adapt to changing priorities
  • Must be a strong team player

Email: info@celticandco.com



Product Team:

No vacancies at present



Warehouse:

No vacancies at present