Contact Customer Services
BY PHONE (From within the UK):
0333 400 0044
BY EMAIL:
[email protected]
BY PHONE:
Our friendly staff in our call centre can be reached by telephone on 0333 400 0044, or +44 (0)1637 870 000 for international customers.
Our opening hours are 9am- 5pm Monday to Saturday.
UK calls to us are charged at the same rate as calls to a regular 01 or 02 landline, including from mobiles and will be included in any inclusive minutes package.
BY EMAIL:
We aim to reply to your email within 3 working days.
Frequently asked Questions:
We have provided answers to the most frequently asked questions around delivery
here.
Please
click here for information on returns and exchanges.
Brochure request:
To request a copy of our latest brochure please click here.
To stop receiving our brochures:
If you'd no longer like to receive our brochure through the post, please send your full details including name and postal address to [email protected] or click here to remove your details.
Sign up to our email newsletters:
Be the first to hear about our exclusive offers & news - just click here and enter your email address.
Press & Media Enquiries:
Whether you're writing a feature and need high res imagery, or you're a stylist and would like to use some of our samples for a shoot, please contact our Press Office on +44 (0)333 400 0044 or email [email protected].
All press releases, imagery and lookbooks can be found here.
Trade & Stockist Enquiries:
We welcome retail trading partners with a visible high street presence who share our beliefs in high quality clothing, made from natural fibres and ethically manufactured.
If you are interested in becoming a stockist, please contact our trade team at [email protected] for further details.
Comments & Feedback:
We are always delighted to hear from you, so please do let us know if you have had a particularly good experience, or if our website, service levels or products do not exceed your expectations. Phone us, write to us or send an email to [email protected]
Complaints:
In the event that you should have a problem please inform us as soon as possible either by telephone, e-mail or in writing. We will acknowledge receipt of your complaint within 1 working day (Monday to Friday incl) and we will endeavour to resolve the problem as quickly as possible, within a maximum of 5 working days.
Celtic Sheepskin & Co. Ltd reserves the right to monitor emails in accordance with the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000.
Write to us:
Celtic & Co.
Units 2 & 2a Lodge Way
Indian Queens Industrial Estate
St. Columb
Cornwall
TR9 6TF