Contact Customer Services
Please note: We are currently receiving an extremely high number of emails and calls and it may take some time to respond to you.
For information on deliveries please check out our FAQs page here before contacting us.
Our friendly staff in our Newquay call centre can be reached by telephone on 0333 400 0044.
Our opening hours are 9am- 8pm Monday to Friday and 9am-6pm Saturday, but if you have an urgent enquiry that cannot wait, we have an external 24/7 call answering service.
UK calls to us are charged at the same rate as calls to a regular 01 or 02 landline, including from mobiles and will be included in any inclusive minutes package.
We aim to reply to your email within 3 working days.
Frequently asked Questions:
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Press & Media Enquiries:
Whether you're writing a feature and need high res imagery, or you're a stylist and would like to use some of our samples for a shoot, please contact our Press Office on +44 (0)333 400 0044 or email email@example.com.
All press releases, imagery and lookbooks can be found here.
Trade & Stockist Enquiries:
We welcome retail trading partners with a visible high street presence who share our beliefs in high quality clothing, made from natural fibres and ethically manufactured.
If you are interested in becoming a stockist, please contact our trade team at firstname.lastname@example.org for further details.
Comments & Feedback:
We are always delighted to hear from you, so please do let us know if you have had a particularly good experience, or if our website, service levels or products do not exceed your expectations. Phone us, write to us or send an email to email@example.com
In the event that you should have a problem please inform us as soon as possible either by telephone, e-mail or in writing. We will acknowledge receipt of your complaint within 1 working day (Monday to Friday incl) and we will endeavour to resolve the problem as quickly as possible, within a maximum of 5 working days.
Celtic Sheepskin & Co. Ltd reserves the right to monitor emails in accordance with the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000.
Write to us:
Celtic & Co.
Units 2 & 2a Lodge Way
Indian Queens Industrial Estate