Privacy & Cookie Policy

As with all shopping websites, we collect personal information from you when you shop online at www.celticandco.com.

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.

We occasionally make our mailing list available to carefully selected companies whose products might be of interest to you. If you prefer that we do not include you on these mailing lists, please email us at customercare@celticandco.com. Cookies are used on this shopping site; they are required to ensure the site functions correctly. For example, the shopping basket requires a cookie.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent and you can unsubscribe at any time by either clicking the unsubscribe link in any of our marketing emails, email us direct or by contacting us using the details below. We will not pass your e-mail address to other trusted traders unless you agree.

The type of information we will collect about you includes:

Your name
Delivery address
Telephone number
Email address
Credit card details

We use the latest secure server technology to ensure this information is protected to the highest standards.

We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.

The encryption technique we use is the highest standard available for e-commerce and certified by Thawte, part of the Verisign group - the world's most respected certification body for Internet firms. If you have questions regarding our credit card security policies, please call us on 1 888 567 7007.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information that we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

What are cookies?

A cookie is a small piece of data sent from a website and stored in your web browser. Many cookies are essential to the operation of celticandco.com, for example to allow you to make a purchase or create an account with us. Cookies on our site are also used to customise certain areas of content just for you, and to make your browsing experience more efficient and faster.

Ordering from Celtic & Co's website does require cookies to be enabled; without them you can browse the site and check the stock status but you cannot add items to your basket or wishlist.
Our cookies cannot harm your computer and we do not store personally identifiable information within them.

Below is a list of the various cookies that we use and what they do.

Cookie NameDescription
ASP.Net_SessionIDThis cookie allows you to add items to your shopping basket or wishlist and create your order and to log in to view your order history.
_vwo_ds
_vwo_uuid
_vwo_uuid-v2 _vis_opt_s _vis_opt_test_cookie
These cookies are used by our Visual Website editor tool to test changes to website layout that will improve site experience and usability.
Scarab.mayAdd
Scarab.mayViewed
Scarab.visitor
These cookies identify customer behaviour onsite in order to offer a tailored website and email experience based on past behaviour and preferences.
Celtic_gelocation_preferenceThis cookie is used to remember the customers preference of language and currency.
Saved-customerThis cookie uses a number string to allow us to share basket details across devices. This way if an item is added on one device (say a mobile phone) and a customer logs in on their home computer, their basket details will be shared across the two. No personally identifiable information is stored in this cookie.
_GA
_GAT_
_dc_gtm_ _gid
These cookies are used to link to Google Analytics so we can monitor customer experience onsite and monitor the effectiveness of our marketing campaigns.
_uetsidThis cookie is used to analyse marketing performance through Bing advertising.
S2Sv4
V1v4
V2v4 V3v4 V9v4
These cookies are used to interact with the SUB2 advertising network to better understand customer behaviour and offer targeted messages.
_RequestVerifificationTokenThis cookie helps prevent fraudulent activity.
Tms_VisitorId
Tms_wsip
These cookies communicate with Fresh Relevance technologies and are used to track customer behaviour and offer relevant communications based on past interactions with the website.
Fm-sess-live
Wisepops
Wisepops_session
viewedOuiBounceModal
These cookies are used to control the appearance and frequency of our website overlays (pop ups)

Celtic & Co's Cookie Policy

Cookies must be enabled on your browser or mobile device in order to complete a purchase on www.celticandco.com. Whilst you may still use the website, some features of the site will not be functional if cookies are disabled.

No personal data is stored in any of the cookies used, just unique numbers which, depending on the type of cookie, are used to analyse site usage or references which can then be associated with your account once you’ve signed in. If you’d prefer to restrict, block or delete cookies from celticandco.com, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences, or use the following guides for the most popular browsers:

Internet Explorer: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Mozilla Firefox: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies

If you wish to contact us regarding this policy please use the following details:

Email: customercare@celticandco.com

Telephone: 1 888 567 7007

Post:

Data Controller

Celtic Sheepskin & Co. Ltd
Newquay
Cornwall
TR7 2SX
United Kingdom