The last date for Christmas shipping is the 13th of December. No orders after this date are guaranteed to be delivered for Christmas day.
Tracked Shipping to Canada - free
All import fees and taxes are included in the price of your goods so there will be no unexpected surprises.
Rest Of World - Click Here
To discuss which option is best for you, call us toll free: 1 866 403 5242 open 24 hours a day, 7 days a week.
Q. Where do you ship to?
All of our deliveries are sent from the United Kingdom and we are happy to deliver our products wherever you are in the world. Please select your country of residence from the drop down menu, when prompted at the checkout.
Q. How much does shipping to Canada cost and how long will it take?
Shipping is free, all import fees and taxes are included in the price of your goods so there will be no unexpected surprises. For deliveries within Canada , in-stock items are usually dispatched within 2 working days. Please allow between 7 - 14 working days for the goods to arrive from date of dispatch. Shipments are made within working hours and may require a signature. Please note that sometimes the weight or value of your order may restrict the type of shipping available.
Q. What if my order hasn’t arrived?
A: All orders to Canada will use a tracked service. In this instance the tracking number will be emailed to you in your order dispatch email. Orders can take between 7 and 14 days, if your order does not arrive within this time please contact us on 1 866 403 5242 open 24 hours a day, 7 days a week.
Q. What happens if my order is split over two shipments - am I expected to pay postage twice?
No, you only pay one lot of postage per order, regardless of how many parcels we send out to you.
Q. What if I'm not in when you make a shipment?
Don't worry. The person who delivers your order will leave a card saying they've called, but no one was at home. There'll be a phone number for you to ring to arrange a more convenient delivery day or to collect from the shipping office yourself.
Q. What does it cost to ship outside of Canada?
UK Standard delivery (3-5 working days) - $8.50
UK Express delivery (2 working days) - $11.75
UK Next Day delivery - $16.00
UK Saturday delivery - $17.50
UK Next Working Day AM delivery - $20
Western Europe - $16.75
ROW - Calculated at checkout based on size and weight of order
Q. Where do you ship from?
All of our deliveries are dispatched from the United Kingdom.