Our Vacancies

Vacancies at Celtic & Co.

At Celtic & Co. we believe clothes are more than just fashion and this belief is applied to our team. Staff are much more than just a resource.

We are an informal brand that takes inspiration from our beautiful Cornish location; its colours, patterns and textures. We are passionate about quality, attention to detail and in providing the best products and services to our customers through direct selling channels.

You can find out more about us here. We are based in Newquay, Cornwall where our Factory, Warehouse and Offices are centralised.


CUSTOMER SERVICES:


Inbound Telephonist

Applications via Indeed only please - click here.

 - Full-time, Temporary - 

The role/key responsibilities include:

•Act as the first point of contact for customers, clients and partner organisations, communicating effectively and efficiently with customers and colleagues in a professional, courteous and timely manner.

•Answer a high volume of calls and maintain a rapid response rate to agreed standards, striving for high order value through link selling and customer rapport building, remaining calm and providing a professional response at all times.

•Professionally respond to sales and customer queries using a problem solving approach to find solutions for customers, resolving complaints and queries as necessary. This will be achieved through: diffusing any difficult situations; responding to written communications in accordance with departmental standards, ensuring accurate information is provided and spelling & grammar is correct; where appropriate, recognising situations outside of your control passing these on correctly

•Contact customers by letter, email and/or telephone in support of planned or unplanned promotions and audits or to increase sales figures as directed by the Manager or the Supervisor providing information to customers of current or special offers available.

•Process orders and catalogue requests placed by telephone, email, & post in a timely & accurate manner

Shift patterns: 8h shifts between 9am and 8pm

£7.83 per hour

Closing day for applications: Ongoing

This is a temporary position - 5 months contract

Please apply by sending your CV and Cover Letter via indeed:  click here.


FACTORY:


Industrial Sewing Machinist

Applications via Indeed only please - click here.

We are recruiting for Machinists to join our growing team, producing sheepskin footwear and accessories in our Newquay factory. This is a great position working for a trustworthy, local company with the opportunity to learn a variety of skills and forge a career in UK manufacturing.

The Role:

You will have an integral role in the production of our iconic Bootee Slippers, along with the full range of footwear and accessories manufactured in our Newquay factory. As a machinist you will sew together the component parts using different industrial sewing machinery and stitch types.

Reporting to the Factory Manager / Head of Operations, you will work full time, 09:00-17:00 Monday to Friday, with additional hours and days required during periods of high demand.

Previous experience is not necessary as full training is provided, giving you the skills to carry-out all sewing processes across a range of machinery; overlocking, cylinder-arm, flat-bed, binder etc.

Salary:

We have very high expectations of this role which is why we offer an industry-leading average hourly rate of £10.50/hr and with £14/hr achievable for high performers. Pay is based on piece rate. During training and when off production (piece rate work) you will receive an hourly rate above National Living Wage.

The Candidate:

Quality is at the heart of our products, meaning you will need to work to the highest standards, ensuring your work is exceptional.

Working as part of a close-knit team, you will communicate effectively with your colleagues to ensure the flow of work is consistent and in line with production requirements.

We regularly introduce new styles, requiring changes to production processes and input from all involved. You will be open and adaptable to change.

Occasionally you may be required to help in other areas of the business, such as helping to despatch orders if we are exceptionally busy, requiring you to be flexible and enthusiastic to help the business succeed.

You will have a base level of fitness as the role is physically demanding.

Desirable experience includes:

• Previous experience in a production role

• Previous sewing machine experience

• Working to and achieving targets

If you would like to apply for this role please do so via Indeed only - click here and send a covering letter explaining why you would be our ideal candidate, along with your C.V. Applications without a covering letter will NOT be considered.

Closing date: Ongoing

Job Types: Full-time, Permanent

Salary: £14.00 /hour



Factory Production Assistant:

We are recruiting for factory assistants to to join our growing team, producing sheepskin footwear and accessories in our Newquay factory.

The Role:

You will have an integral role in the production of our iconic Bootee Slippers, along with the full range of footwear and accessories manufactured in our Newquay factory.

This is a varied role, with an initial focus on our Gluing department, moving to QC as the changing needs of the business require. In the Gluing department, you will cut and prepare the sole, apply adhesive to bond the sole and upper, and use an abrasive wheel rub down rough edges to complete the process, all to agreed production targets. You will be using a range of footwear machinery, requiring safe and professional operation.

Reporting to the Factory Manager / Head of Operations, you will work full time, 0900-1700 Monday to Friday, with additional hours and days required during periods of high demand.

Previous experience is desirable but not necessary as full training is provided.

£7.98 an hour. Salary starts at National Living Wage and is reviewed after the first three months.

The Candidate:

Quality is at the heart of our products, meaning you will need to work to the highest standards, whilst meeting agreed production targets.

Working as part of a small, close-knit team, you will communicate effectively with your colleagues to ensure the flow of work is consistent and in line with production requirements.

We regularly introduce new styles, requiring changes to production processes and input from all involved. You will be open and adaptable to change.

Occasionally you may be required to help in other areas of the business, such as helping to despatch orders if we are exceptionally busy, requiring you to be flexible and enthusiastic to help the business succeed.

You will have a base level of fitness as the role is physically demanding.

Desirable experience includes:

Previous experience in a production role

Working to and achieving targets

If you would like to apply for this role please send a covering letter explaining why you would be our ideal candidate, along with your C.V. via Indeed


Application Deadline: Friday 3rd August 2018

Applications without a covering letter will NOT be considered for this vacancy.

Successful applicants will be contacted on Monday 10th August

Job Type: Full-time

Salary: £7.98 /hour


Part Time Sewing Machinist:

We are recruiting for Machinists to join our growing team, producing sheepskin footwear and accessories in our Newquay factory.

This is a great position working for a trustworthy, local company with the opportunity to learn a variety of skills and forge a career in UK manufacturing.

The Role:

You will have an integral role in the production of our iconic Bootee Slippers, along with the full range of footwear and accessories manufactured in our Newquay factory. As a machinist you will sew together the component parts using different industrial sewing machinery and stitch types.

Reporting to the Factory Manager / Head of Operations, you will work a minimum of 16 hours a week. There is flexibility in the days and hours worked, with the possibility of working around school hours and other commitments.

Previous experience is not necessary as full training is provided, giving you the skills to carry-out all sewing processes across a range of machinery; overlocking, cylinder-arm, flat-bed, binder etc.

Salary:

We have very high expectations of this role which is why we offer an industry-leading average hourly rate of £10.50/hr and with £14/hr achievable for high performers. Pay is based on piece rate. During training and when off production (piece rate work) you will receive an hourly rate above National Living Wage.

The Candidate:

Quality is at the heart of our products, meaning you will need to work to the highest standards, ensuring your work is exceptional.

Working as part of a close-knit team, you will communicate effectively with your colleagues to ensure the flow of work is consistent and in line with production requirements.

We regularly introduce new styles, requiring changes to production processes and input from all involved. You will be open and adaptable to change.

Occasionally you may be required to help in other areas of the business, such as helping to despatch orders if we are exceptionally busy, requiring you to be flexible and enthusiastic to help the business succeed.

You will have a base level of fitness as the role is physically demanding.

Desirable experience includes:

Previous experience in a production role

Previous sewing machine experience

Working to and achieving targets

If you would like to apply for this role please send a covering letter explaining why you would be our ideal candidate, along with your C.V via Indeed.. Applications without a covering letter will NOT be considered.

Closing date: 27th July 2018

Successful candidates will be contacted by 17th August.

Salary: £25,000.00 /year pro-rata

Job Types: Part-time, Permanent

Salary: £25,000.00 /year

Experience: sewing: 1 year


PRODUCT TEAM:

No vacancies at present


MARKETING:

Graphic Designer:

You will be responsible for creating engaging designs through to print or e-distribution for different marketing materials, conveying messages which directly influence purchase and capture the essence of the Celtic & Co. brand within a consistent style. The role covers a broad range of design needs working alongside another in-house Graphic Designer. This could include designing or amending catalogues, press books, customer mailings, POS, print and digital advertisements. You will also be required to support the E-commerce Manager to provide emails and web design.

Job Type: Full-time

Salary: £20,000.00 to £24,000.00 /year

Experience: Graphic design, 5 years

Application end date: Monday 3rd September.

Key accountabilities & responsibilities include:

Brand Identity:

- Ensuring consistency of brand representation across all online and offline marketing communications

Catalogues:

- Designing catalogues and / or making amends from 1st proof stage, managing this process with the in-house team to print ready version, in accordance with agreed deadlines.

Carrying out the image manipulation of all final images selected, enhancing and re-touching photography to create compelling and accurate images, in accordance with feedback provided by the in-house team. Manage the relationship with printers for printing catalogue colour proofs, safeguarding artwork sign-off ahead of print deadlines.

- Liaising with external printers on a regular basis, providing final print ready files within agreed deadlines, and ensuring all catalogues and supporting materials are printed to the highest quality.

Other Print Media:

- Liaising with in-house marketing team as required to design eye-catching creative concepts for all supporting print media including press inserts, press ads, press look books and Christmas Cards.

- Co-ordinating the design through to print production for all print media briefs, within agreed timescales, preparing drafts as necessary and final layouts for approval.

- Where appropriate, carry out any digital image manipulation of all final images selected, enhancing and re-touching photography to create compelling and accurate images and ensure a colour-accurate print.

- Developing any new-season graphics or logos that express the brand’s products and services, and appeal to the target customer, for use across both print and E-commerce media

- Supporting departmental managers to ensure consistency of the company’s brand identity across all print and online medias, for example with packaging, product labelling, email signatures etc

Digital Design:

- Assisting the E-commerce team with the design of emails within a template format, web banners and category images, designing to a brief supplied by the team.

- Design and delivery of digital display ads from an in-house brief to agreed deadlines and specifications.

- Removing backgrounds and editing imagery that will be used as a product selling image for purchasing online.

Photographic Library:

- Ensuring all new season photography, graphics and other brand images are correctly and timely saved onto the photographic library, in both low and high res format, ensuring all photography is accurately stored with seasonal file paths, final product names and codes.

- Co-ordinate any re-touching of studio photography to include colour matching as required.

General:

- Maintain an awareness of current and forecasted graphics and marketing trends through the regular research of design trends and development in mailing and online activities.


Work experience / Education requirements:

- Educated to a relevant degree or HND level in a graphic design related subject

- Graphic design industry experience ideally in a fashion retail / direct mail company, including catalogue and online design experience

- Expert-level technical skills, particularly with the use of Mac OS. Software and Adobe Creative Suite: including Photoshop, Illustrator and InDesign

- Experience and knowledge of art working and setting up design for print for a number of different medias

Essential Skills:

- High level of commercial awareness, with the ability to work at a fast pace, controlling demanding workloads to meet deadlines

- A passion for and strong understanding of brand design

- A natural eye for design, typography and photography

- Creative flair and experience in designing printed material

- Excellent attention to detail, proofing and art working skills

- Excellent communication skills

- Ability to interpret written and verbal briefs

- Stills photography and copy writing skills / experience would be useful but not essential

If you would like to apply for this role please send a covering letter explaining why you would be our ideal candidate, along with your C.V via Indeed. Applications without a covering letter will not be considered.


WAREHOUSE:

Order Fulfilment Assistant

We are recruiting for assistants to join our dispatch team during our busy autumn/winter season and the run up to Christmas.

This is a great position working for a trustworthy, local company with the opportunity to gain valuable experience and a variety of skills.

The Role:

You will support the team with the timely fulfilment of customer orders providing exceptional service and quality of work.

You will assist with the picking and packing of orders, goods in, stock replenishment and the unpacking and processing of customer returns.

£7.83 per hour

Minimum of 28 hours per week (up to full time), 9am – 5pm.

Monday – Saturday.

This is a fixed term contract expected to end on/before 24th December 2018, with some positions running into February.

The Candidate:

The successful candidate will be friendly, enjoy working as part of a team and comfortable working to targets and deadlines.

You’ll be reliable and self-motivated with good attention to detail, manage your time well and be able to work efficiently whilst maintaining accuracy.

You should also be open to working on a multitude of warehouse tasks when required, and have excellent communication skills.

•You will be computer literate, efficient and accurate with data entry.

•You will have a base level of fitness as the role is active.

Desirable experience includes:

•Previous experience in a retail / stock control / order processing role.

•Experience and/or certification in a customer service role.

•Experience of working to and achieving targets.

•Full training will be provided to the successful applicant.

If you would like to apply for this role please include a covering letter explaining why you would be our ideal candidate, along with your C.V.

Applications without a covering letter will NOT be considered for this vacancy.

TO APPLY, CLICK HERE (applications through Indeed only)